Privacy Policy and Terms and Conditions

📄 Privacy Policy — Serene Coffee Bean Co.

Last updated: December, 2025

1. Introduction

Welcome to Serene Coffee Bean Co.
Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit HouseofSereneLiving.com, join our email list, read our blog posts, or make a purchase.

By using this website, you agree to this Privacy Policy.

2. Information We Collect

Information You Provide to Us

We may collect personal information when you:

• Join our email list
• Fill out a contact form
• Make a purchase
• Download content
• Request customer support

This may include:

• Name
• Email address
• Mailing or billing address
• Phone number (if provided)
• Payment information (processed securely — we do not store your full card details)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Device information
• Browser type
• Pages visited
• Click behavior
• Cookies and tracking data

This helps us improve your experience and optimize our website.

3. How We Use Your Information

We may use your information to:

• Send newsletters, blog posts, updates, and promotions
• Deliver products or digital downloads
• Process payments and fulfill orders
• Improve our website and customer experience
• Respond to messages or customer support requests
• Provide marketing or retargeting ads (if you opted in)

You can unsubscribe from marketing emails anytime by clicking “unsubscribe” at the bottom of any email.

4. Sharing Your Information

We do not sell your personal data.

We may share limited information with trusted third-party services to operate our business, including:

• Shopify (store hosting and checkout)
• Email marketing platforms (Shopify Email or others used by our store)
• Analytics services
• Advertising platforms such as Facebook/Meta Pixel

These third parties only receive the information needed to perform their services and are obligated to protect it.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve functionality
• Track website performance
• Personalize content
• Support advertising (like Meta Pixel or Google Analytics)

You may disable cookies in your browser settings, but some features may not work correctly.

6. How We Protect Your Information

We use reasonable security measures to protect your data from unauthorized access, alteration, or disclosure.

Payment information is securely processed through Shopify or other authorized payment processors. We do not store full credit card numbers.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we have
• Request corrections
• Request deletion
• Opt out of marketing communications

To make any request, please contact us at:
📧 HouseofSereneLiving@gmail.com

8. Children’s Privacy

This website is not directed to children under 13.
We do not knowingly collect information from children. If you believe we may have collected data from a child, please contact us immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your data, you can contact us at:

Serene Coffee Bean Co.
📧 HouseofSereneLiving@gmail.com
🌐 HouseofSereneLiving.com

📄 Terms & Conditions — Serene Coffee Bean Co.

Last updated: December, 2025

Welcome to HouseofSereneLiving.com, operated by Serene Coffee Bean Co. By using this website, you agree to these Terms & Conditions. Please read them carefully.

1. Use of Our Website

By accessing our website, you agree to:

• Use the site for lawful purposes only
• Not engage in any activity that disrupts, damages, or interferes with the website
• Comply with all applicable local, state, national, and international laws

We reserve the right to restrict or terminate access to the website at our discretion.

2. Products and Services

• All products, digital downloads, and services are subject to availability.
• Prices are listed in USD and may change without notice.
• We strive for accuracy, but errors in product descriptions, pricing, or availability may occur. We reserve the right to correct them.

3. Orders and Payment

• All purchases are processed through Shopify or other authorized payment processors.
• By placing an order, you confirm that you are authorized to use the payment method provided.
• Payment is due at the time of purchase.
• Once an order is confirmed, it cannot be canceled if processing has already begun.

4. Shipping and Delivery

• Shipping times vary based on product and location.
• While we make every effort to deliver on time, we are not liable for delays caused by carriers or unforeseen events.
• Risk of loss passes to you upon delivery.

5. Refunds and Returns

• Please refer to our Refund Policy for details on returns, exchanges, and refunds.
• Some products, such as digital downloads, may not be refundable.

6. Intellectual Property

• All content on this website, including text, images, graphics, logos, and designs, is the property of Serene Coffee Bean Co. or its licensors.
• You may not copy, reproduce, distribute, or use any content for commercial purposes without written permission.

7. Third-Party Links

• Our website may include links to third-party websites.
• We are not responsible for the content, privacy practices, or actions of these external sites. Visiting them is at your own risk.

8. Limitation of Liability

• Serene Coffee Bean Co. is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or products.
• By using this site, you agree that any issues or disputes will be limited to the extent allowed by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Serene Coffee Bean Co. and its affiliates from any claims, damages, or expenses arising from your use of the website or violation of these Terms & Conditions.

10. Governing Law

These Terms & Conditions are governed by the laws of the United States and the state in which Serene Coffee Bean Co.operates.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with the “Last updated” date. Continued use of the site constitutes acceptance of the updated terms.

12. Contact Us

If you have questions about these Terms & Conditions, please contact us at:

Serene Coffee Bean Co.
📧 HouseofSereneLiving@gmail.com
🌐 HouseofSereneLiving.com

📄 Digital Download Disclaimer — Serene Coffee Bean Co.

Last updated: December, 2025

1. Overview

All digital products sold by Serene Coffee Bean Co. on HouseofSereneLiving.com are for personal use only. By purchasing and downloading our digital products, you agree to the terms outlined in this disclaimer.

2. No Physical Product

• Digital downloads are not physical products.
• No physical items will be shipped to you.

3. Personal Use Only

• All digital products are licensed for personal use only.
• You may not resell, redistribute, or claim ownership of the digital product.
• You may not use our products for commercial purposes unless a commercial license is explicitly provided.

4. Delivery

• Digital products are available for immediate download after purchase.
• Access is provided through the email confirmation or download link on the checkout page.
• It is your responsibility to save your file after downloading. We are not responsible for lost files after download.

5. Refunds

• All digital products are non-refundable once the download link has been provided.
• Please contact us immediately if you experience issues accessing or downloading your purchase, and we will assist you.

6. Intellectual Property

• All content in digital products, including text, graphics, designs, templates, and images, remains the intellectual property of Serene Coffee Bean Co.
• You may not copy, reproduce, or distribute any part of our digital products without written permission.

7. Technical Issues

• We are not responsible for technical issues that prevent download, including internet problems or device malfunctions.
• It is recommended to download your files using a stable internet connection and to save backups.

8. Contact Us

If you have questions about your digital download, please contact us at:

Serene Coffee Bean Co.
📧 HouseofSereneLiving@gmail.com
🌐 HouseofSereneLiving.com